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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Discounts and Free Shipping Threshholds
On our website, we offer free shipping for orders that are $75 or larger. What frustrates us is that when we offer large discounts, an order might be $90 before the discount, and $50 after the discount. However, NS still provides free shipping based on the pre-discount amount of $90. We don't want to give away shipping after providing large discounts. Anybody else encounter this problem? Any solutions?
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