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Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Cannot Create Published Lead Form!!
We need to publish a lead form to our netsuite generated web site.
In a small business account you can navigate to Lists > Web Site > Publish Forms > New.
You then choose Customer as the form type and enter the name of the form.
Next you have to select a cstomer form to publish.
HERE IS THE PROBLEM. There is NO place in a small business account to create that form!!
If you read the field level help it says:
Create new customer forms at Setup > Marketing > Online Customer Forms > New.
That path does not exist in small business. There is no place to create the form! NetSuite has given us the ability to publish a form, but not to create one. Support says that is "as designed"...WHAT?!?!
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