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Checkout Error Message - Reduce Quanity in Cart

edited Jan 20, 2009 2:14PM in Web Site / E-Commerce 3 comments

We've gotten a few irate customer calls recently about this:  The cart doesn't tell you (until the last page of checkout) that you've entered a quantity greater than what's in stock.  The standard error message is:

We are unable to place this order because one or more items in your order is not available in sufficient quantity.  Please <a class='errortext' href='{1}'>go back</a> and reduce your order.<br>

As was the case with our customer, she had 10 items in her cart and got frustrated guessing which item to reduce...so she called to complain.

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