Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Problems setting "Pref. CC Processor" on customer record using Suite/JavaScript

edited Sep 22, 2009 9:15AM in Web Site / E-Commerce 2 comments

I am encountering problems setting a customer's "Pref. CC Processor" (Field ID: "prefccprocessor") as Payflow on the customer record using JavaScript. I have tried using the following command:

rec.setFieldValue('prefccprocessor','Payflow')

However, a Notice: "Invalid reference key [null]" error message appears after the script containing this line is executed. I could not find an internal ID for Payflow in the NetSuite Administration area to try to set it using that, eg:

rec.setFieldValue('prefccprocessor',9)

Does anyone know if Internal ID's are available for the "prefccprocessor" field values, or any other methods I should be aware of to set a customer's "Pref. CC Processor" using SuiteScript/JavaScript. I understand NetSuite requires this field needs to be set for each customer who register's on our website for the credit card processor to work once they place an order.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders