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Timeouttimer.jsp error "opener Is Null" upon web store login

edited Jun 4, 2009 12:07PM in Web Site / E-Commerce 2 comments

I should probably just open a case with Netsuite about this, but has anyone else run into this issue:

I log into my web store, and since I have Firebug set to debug scripts, it pauses on this line: openerIsNotNetLedgerPage = (opener.showTimeout == null);

Then I get thrown the "opener Is Null" error.

So far I've only been able to replicate the error in Firefox's latest browser, by refreshing the page and either clearing the cache+cookies -and having to re-login- or refreshing and not clearing the cache+cookies.


Is this thrown because the page takes too long to load, as implied by the name of the file containing the error-ing script line- Timeouttimer.jsp? Is there any way to fix it?

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