Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
email domain choices causes subscription link issues
At one point we had set-up a separate domain just for our outgoing NetSuite marketing emails. It was a requirement at the time to send out mass emails from NetSuite.
Now, when I set-up a new marketing campaign it only gives me TWO choices for the domain setting in the Marketing Template.
Choice one: leave the domain blank
Result: The "manage email subscription" link at the bottom of our marketing emails will bring up a NetSuite error page.
Choice two: pick the special email domain (different than our WebStore domain)
Result: The "manage email subscription" link at the bottom of our marketing emails will bring up a generic bad URL error because is uses the "email domain" as the domain in the link and that domain has no website as it was just intended for email use.