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Adding new items - not appearing in webstore - Caching problem?

edited Nov 9, 2009 3:15PM in Web Site / E-Commerce 2 comments

Per D.J.s request in the old caching thread, I will start a new Thread  for Inventory items not appearing.

I added a new matrix item yesterday.  Did not show up in my webstore.

I tried all the old tricks - Still no luck.

Filed Case:  958386.

Support suggested I clear cache, and restart computer and recheck item to make sure it is set up correctly ( everything was OK)

Matrix items finally appeared today about 24 hours after I turned it on.

Support then stated there is an open issue - 166236

We may be on New Caching scheme...but there is still a problem.

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