Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Shipping rule defect in new release - still can't customize for multiple websites

When I got the marketing and then release notes about the new release 2009.2 I was happy to see that Netsuite was finally going to natively support being able to customize shipping methods for different websites for us customers that run multiple websites.  This seems like pretty basic functionality that was missing for e-commerce based businesses like ours.  Well, now that I'm trying to implement these customized methods I'm beating my head on a wall because it still doesn't work!

Here's the problem: We want to do shipping promotions on some websites but not others.  The problem is that as of the new release Netsuite will only allow 1 Shipping Item per UPS real-time rate, so there's no way to create 1 ship item with a real-time published rate for site #1 and then on site #2 do a real-time rate that allows discounted shipping, free shipping over a certain $ amount, or even apply a handling charge to orders on site #2.  Because of this, the Shipping Rules that allow you to choose or exclude a Ship Item by

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders