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Return Authorization and Non Inventory Items
We are trying to allow customers to create Return Authorizations from the Customer Center (under My Account). They can create them great for inventory items, but I cannot seem to choose any Non Inventory Items. (Our customers get reimbursed labor which we track as a non inventory item.) Is the on line return authorization limited to inventory items? (I just tried entering an item group and that does not work also).
Thanks.
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