Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Since 2008 - Still not implemented - why?

in Web Site / E-Commerce

Back in 2008 I know there was a lot of discussion around certain (and likely simple) fixes to customer center external forms and permissions. Now, re-visiting for a client, my tests prove none of them have changed.

1. Customer Center Roles: Limited to Contact and Cases. Cannot search for a customer (or sub-customer). I have had the need for a parent customer to search for a sub-customer to display values on that sub-customer record in an external sales order form, yet, when I perform a nlapiLookupField or nlapiSearchRecord on record type 'customer', I get a permissions error. Yet, I cannot go into the Customer Center role and allow Lists > Customers! Why is this limited? Why can't I allow (at least via script!) to lookup Partners, Vendors, Customers, etc on an external sales order form? Tried saved

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders