Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Questions about partners, transactions, and web store sessions
I'm trying to figure out how the partner system works. We've set up a partner and they can send people to our store with the partner code in the url (e.g., http://shopping.netsuite.com/1234&partner=abc). It appears that the partner information gets stored in the user's session.
I have a few questions:
* How long do the web store sessions last?
* If a user enters the store through Partner A's URL, buys something, returns to the store in a few days, and buys something else, will the second purchase be associated with Partner A?
* If a user enters the store through Partner A's URL, leaves, then enters the store again through Partner B's URL, and then buys something, which partner gets associated with the purchase?
0