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I have a customised Customer Center role - how do I make it default to this?

edited Nov 11, 2010 8:16PM in Web Site / E-Commerce 5 comments

I have a customised "Customer Center" role - how do I make it default to this for new registrations?

So the scenario is that I have "Standard Customer Center" and "Custom Customer Center" roles - my custom one switches off the ability to raise an RMA.

When a new customers comes along and regsiters on the web for the first time, I can't find where I set that their role is "Custom Customer Center" and not "Standard Customer Center"... I have registration set mandatory in my site, and I want that registration to adopt the "Custom Customer Center" role and NOT the "Standard Customer Center" role

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