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GCO - "TIMEOUT" error

edited Nov 29, 2010 9:19AM in Web Site / E-Commerce 1 comment

Hi,

we noticed that we don't receive GCO orders as usual, we received only 2 within one week, so we tried to do a testing order...

first testing order submitted successfully, second and third displayed an error "You don't currently have any valid shipping methods" while I used the same account trying to purchase the same item in the first order

I checked GCO errors page and find many "TIMEOUT" erros...

the integration disconnected between GCO and NS, I'm afraid that this occurs for all customers...
I already submitted a case to NS and we are still investigating..., I'd ask if this occurs only on our account or on all?!!!

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