megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Don't miss out on our Question of the Week! You only have until tomorrow, May 7, 2026, 2:00PM ET to comment your answers.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.

Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.

NS Sales Order and google checkout transaction have different $$ amounts???

edited Dec 16, 2010 8:56AM in Web Site / E-Commerce 8 comments

If you use Google Checkout in combination with FedEX Real Time rates, I would be interested to know if you've seen a spike in the number of orders that come in with ridiculous shipping pricing, and a mis-match between the Sales Order shipping pricing and the one in the actual google checkout transaction?

There's some sort of fall-back rate that NetSuite uses in order to be able to process the google checkout order successfully in the event real-time lookups fail (or perhaps time out). The problem is that this fall-back rate cannot be a real-time rate, and unless we want to somehow load all of FedEX rating engine into NetSuite, we can never some up with an accurate estimate. Right now we have a flat rate of $10 in there, just so that we charge SOME shipping.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders