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Custom label for setting a new password

in Web Site / E-Commerce

Several of our customers are getting confused when they reset their passwords in the web store. The Change Password page uses "Password" as the label for the person's new password. Our users think this label is asking for their old password. Since they arrived at this screen because they forgot their old passwords, they feel stuck.

The Change Password page uses the same password label as the login page. So if I change the label to "New Password," the "Password" label on both the Change Password page and the login page changes to "New Password." That's not good.

I think I could sneak some JavaScript to into a field label that would change the text on just the Change Password page, but I'd rather not do that.

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