Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Issue with implementing fix for duplicate email bug
I've been trying to implement the setup along the lines of that described by mstalker in this thread (many thanks for that btw - you're a star!) to get around the duplicate email registration problem in Netsuite. I have made a few modifications in order to deal with our setup and now hit a problem I can't see an easy workaround for. I'm wondering if anyone else has seen this and if so if they could provide a simple fix
Firstly - the things I'm doing differently to mstalker:
1) I'm using jQuery instead of doing the XHR myself. Can't really imagine that makes much difference and have tried doing the key requests without jQuery just to confirm that wasn't the problem.
0