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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
How are people handling Google Checkout Declines
We just implemented Google Checkout last week, and I got my first decline yesterday. I'm not quite understanding how it should be handled in NS.
Unlike a failed CC or PayPal charge it goes ahead and creates a Sales Order. When I dig into the Billing tab I see the "Google Order Financial State" is "Payment_Declined".
Looking at the NS help documents I see: "If Google declines the charge request, the order can remain in the Reviewing state for 72 hours, or until the shopper changes his payment information so Google Checkout can successfully charge the order."
In Google checkout though, it says they will hold this open for 7 days to give the buyer the chance to correct his CC info.
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