Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Webstore Registration After Submit User Event
Whenever a client registers through the website, I want to assign them a parent customer.
It looks for the 'create' type and the weblead flag and then sets the parent accordingly.
I read through various posts, but I still can't get my script to fire correctly. I created a user event script and I tried deploying it on lead records and customer records. I read in another post that website registrations are treated as customers rather than leads even though they get created as leads.
What am I missing?
function customAfterSubmit(type) { var internalid = nlapiGetRecordId(); var record = nlapiLoadRecord('customer', internalid); if (record.getFieldValue('weblead') == 'Yes' && type = 'create'){ if( record.getFieldValue('parent') != '24986' ){ nlapiSubmitField('customer', internalid, 'parent', '24986'); } } } 0