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Permission Issues with Customer Center roles

edited Mar 1, 2012 10:36AM in Web Site / E-Commerce 5 comments

I have a role set up for the customer center. Set Transactions > Sales Orders to view. In the Transaction Forms, I set the form to be the Sales Order (External).

I go to My Account and view a sales order. The default sales order form show (NOT the external one I assigned to the role). In the My Account, there is a 'Re-Order Items' which allows me to select an item I ordered before and add it to the shopping cart. I'm not using the shopping cart AND I have sales order set to 'view' so the user should not be able to create a new sales order.

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