Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Preventing out-of-state customers from using invoice in webstore
Thought I had an easy solution to this problem, but now I'm not so sure.
We're implementing a policy that says that all out-of-state customers must pay with credit cards at checkout (and only in-state folks get the option to Invoice).
I'd mistakenly assumed that setting their credit holds would solve this problem; though now I realize people with credit holds can still submit orders with invoices on the store.
Has anyone else gone through and done something like this, and how did you get there?
Thanks!
0