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SiteBuilder - Reference MyAccount 1.03 - Initial Configuration - Module not present
Hello,
I have installed the bundle Reference MyAccount 1.03, then I set up the touch point for My Account. After I log in to My Account, I only see in the webstore the HEAD of the site and footer. But the content is not visible.
In the SSP Application log there are some errors but I really don't know if they are connected with the problem:
-Merchandising Module not present in shopflow SSP
-Product Lists Data not present in MyAccount SSP
-Content Module not present in MyAccount SSP
The account is using "SiteBuilder".
I also checked the browser console: "NetworkError: 404 Not Found -
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