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SiteBuilder - Reference MyAccount 1.03 - Initial Configuration - Module not present

edited Oct 16, 2014 12:11AM in Web Site / E-Commerce 4 comments

Hello,
I have installed the bundle Reference MyAccount 1.03, then I set up the touch point for My Account. After I log in to My Account, I only see in the webstore the HEAD of the site and footer. But the content is not visible.

In the SSP Application log there are some errors but I really don't know if they are connected with the problem:
-Merchandising Module not present in shopflow SSP
-Product Lists Data not present in MyAccount SSP
-Content Module not present in MyAccount SSP

The account is using "SiteBuilder".

I also checked the browser console:   "NetworkError: 404 Not Found -

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