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Skip Shipping in Reference Checkout

I am working on an eCommerce site that for a customer that does not need to fulfill items.  The client only sells non-inventory items which will never require shipping.  I am looking to move the site visitor passed the shipping step in the reference checkout so they don't have to enter a shipping address or method.

I have been able to hide the step in the ssp application, but I have not been able to figure out how to skip the validation that requires a shipping method, so the order never advances to the review step.

Ideally, I would love a configuration solution that would still allow me to keep the shipping step, but that would just skip over it if none of the items in the order are set to be fulfilled (i.e. 'CAN BE FULFILLED/RECEIVED' = 'F' or are not inventory items or something like that).  Otherwise, if anyone has had luck/experience skipping the shipping step in checkout, I'd take that, too.

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