Discussions
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Reference Checkout address validation issues
Our customer was having his address REJECTED by store checkout.
The part it didn't like was "Suite# n210", but it wasn't obvious why he couldn't checkout. It just said "invalid address".
It was blocking him from ordering and he was about to leave our site when he discovered that the special character (the #) was causing the issue. Using a # symbol didn't cause any issues in the previous non-reference checkout.
We had another customer contact us today with a hyphenated city like Winston-Salem, NC and it would NOT take her address until she removed the hyphen!
So, special characters are now making addresses get "invalid" errors blocking the order.