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Shipping amounts are differnet when choosing express methods

We have the regular shopping cart in a Site Builder Site.

When I add items to the cart and chose different express shipping methods, the amount that is shown as part of the order subtotal is much much higher than what the Shipping Estimator shows.

I am also seeing the wide amount difference when I proceed to checkout.

For instance, the Shipping Estimator is showing $261.88 for FedEx Standard Overnight, but the shipping amount added to the order is $973.12

FedEx First Overnight is $412.06, but is $1,478.40 when I choose that shipping method.

The shipping estimator still shows the lower price.

The only Shipping Method that is the same in the Estimator and the cart is FedEx Ground, but it is set up as a percentage of the order total rather than based on list or negotiated rates

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