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No Payment Options at Checkout Page

edited Mar 10, 2017 7:40PM in Web Site / E-Commerce 5 comments

In our SCA Mont Blanc webstore, when we go to the checkout page there are no payment options for the user to select. There should be credit-card (Visa and Mastercard). Also the order total price has been reduced down to $0.00.

What could be going wrong? See the below image for our problem.

http://imgur.com/a/ddIQ3

Useful Information:
[LIST]
[*]All products have prices set and show this correct price in the store.
[*]We have created Payment Methods in Setup->Accounting->Accounting Lists. They are Visa and Mastercard. Both methods have 'Display in website' checked.
[*]We have created a Payment Processing Profile in Setup->Accounting->Payment Processing Profiles. The type is a 'eWAY Rapid Profile'. Supported Payment Methods are Visa and Mastercard. We have specified our Subsidiary and Website.

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