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SecPay Problem

edited Dec 6, 2019 2:08PM in General 7 comments

SecPay changed their IP address a few days ago and since then we have been having problems processing payments.

We get the following failure message:
There was no response from the credit card processor, so the credit card could not be validated. Please try again in a little while.

I have spoken to SecPay who say that Netsuite need to make a change to accomodate the new IP address.

I have opened a case #721400

Please sort this out as soon as possible.

Thanks,
Matthew

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