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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
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Cash Sale status "deposited" without payment
I searched the forums but did not see this mentioned:
Does anyone have a similar problem, or perhaps a workaournd for this:
We are having cash sales go through our system with no payment information. This is resulting in sales orders ending up "billed" and the corresponding cash sale to "deposited" without any payment having been processed.
Clarification:
This occurs when a member of our staff approves/furflls/bills a cash sale sales order without ever entering credit card information.
Ideally, we would like to prevent a Sales Order moving from "pending approval" to "pending furfillment" without a credit card approval.
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