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Cash Sale status "deposited" without payment
I searched the forums but did not see this mentioned:
Does anyone have a similar problem, or perhaps a workaournd for this:
We are having cash sales go through our system with no payment information. This is resulting in sales orders ending up "billed" and the corresponding cash sale to "deposited" without any payment having been processed.
Clarification:
This occurs when a member of our staff approves/furflls/bills a cash sale sales order without ever entering credit card information.
Ideally, we would like to prevent a Sales Order moving from "pending approval" to "pending furfillment" without a credit card approval.
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