Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Cash Refund -default GL account
When doing a cash refund, the default account is set to our Checking GL account. However, when I enter a specific customer code/name, this account jumps to the credit card GL account!
I don't want our team mistakenly posting returns to the credit card account when they are refunding cash...
Is there something I need to change on the customer account to fix this?
0