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Discover new innovations across NetSuite with 2026 Release 2
■ NetSuite 2026.2 Release Notes
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■ NetSuite 2026.2 Release Notes
■ NetSuite SuiteApps Release Notes
■ NetSuite Sneak Peeks
■ Release Preview Guide
■ Release Preview Test Plan Template
Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397
Sales Tax Set-Up Problems
I've been through all the UG sales tax posts and read all the NetSuite instructions, but still can't seem to get my tax set-up to work for customers that ship to states where we don't collect tax. Here's my set-up:
Customer Record:
- Taxable = True
- Tax Item = Blank
Tax Accounting Set-Up:
- Tax Code Lists Include = Tax Groups and Tax Items
- Customers default to Taxable = True
- Default Tax Code = Blank
- Charge Out-of District Tax = True (collect in home state +3)
- Preferred Tax Agency = Blank
When I try to save my sales order with a ship-to state where we don't collect tax, I get an error message "Please specify a tax item and tax rate for this customer".
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