Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Don't miss out on our Question of the Week! You only have until tomorrow, September 11, 2025, 2PM ET to comment your answers and earn rewards! Click here for more details.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
NetSuite 2025.2 Release Notes - This document summarizes the changes to NetSuite between 2025.2 and the previous release.
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
SuiteWorld October 6 - 9, 2025: Agenda Builder is live!

Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!

Check out this thread to learn more!

How to handle PO adjustments

edited Jun 27, 2007 6:53PM in Accounting / ERP 3 comments

I'm really not sure how to handle this.  Let me explain exactly what I'm dealing with:

[LIST=1]
[*]We created a Purchase Order for qty. 1008 serialized widgets
[*]We supplied materials to build qty. 1009 serialized widgets
[*]Vendor created qty. 1009 serialized widgets
[*]Vendor delivered qty. 1005 serialized widgets that work and 4 that are broken.
[*]We received (Item Receipt) qty. 1005 serialized widgets
[*]Vendor invoiced for qty. 1008 serialized widgets.
[/LIST]


To summarize, we ordered 1008, they build 1009, delivered 1009 (4 of which are broken) and invoiced us for 1008.

I don't know the correct way to handle this.  Do I update our PO for qty. 1009 and receive ALL delivered product, then request a credit for the faulty 4 units?

Steve Klett | Senior Developer
NetValue Technology

image-8cb77df5036e1-7e7f.png

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 3 (Jul-Sep 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders