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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Incorrect Amount Due on Statement
I have a problem with many customers. When I generate a statement, it often shows an incorrect amount due, when in fact the customer is paid in full.
One customer's statement clearly shows an amount due of $131.34, even though every invoice has been paid in full. This customer was discovered today because I had to issue a credit memo to them for $12.50. If you add the $12.50 to the amount due of $131.34 it comes to $143.84. This is the same as the total of the first 2 invoices on the statement. One invoice for $50.02 and one invoice for $93.82. If you look up both of those invoices, they both show as paid in full. I don't know if this is relevant, but they were
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