Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Intelligent Payment Automation, powered by BILL (formerly Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.
The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.
For more information, visit this thread.
Department/Class not working on invoices
Our business uses custom rates for almost every service, and sometimes individuals. Because of this, we create a service item for each project that has the rate, department, class, location, etc assigned to it. When the employee selects the project and service item, all the other information is there to be automatically pulled in.
Our problem is this: when creating the invoice using billable time, the invoice does not pull in the information (department, class, location) from the service item, and then places the invoice in a department that has no name, class or location.
How can this be fixed so that the invoice pulls the information from the service item used by the employee when they enter their time?