Discussions
Voiding transactions
Hi,
I'm a bit confused with how NetSuite voids transactions (e.g. purchase orders, bills etc.) when the 'Void Transactions using Reversing Journal' is disabled. It only updates transaction amount to zero and memo to 'VOID'.
For example, if PO status is 'Pending Supervisor Approval', at the time of voiding, NetSuite will update the PO line item amounts to zero and set the memo to 'VOID'. However, the status is still the same, 'Pending Supervisor Approval', which is quite misleading.
Question now is how to change the status from 'Pending Supervisor Approval' to something like 'VOID'. Please help :-)
Thanks,