Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
Overpayment - how to issue return check
When we accept a payment that exceeds the the customer's open balance what is the best way to generate a check for the refund?
I realize that's probably a stupid question for most of you but it's the first time I've had to deal with it. We have a payment with $114.25 unapplied and we don't anticipate any additional orders from this customer. We would like to print a check for the overage amount and also send a statement or something similar showing them what has happened.
Any guidance greatly appreciated.
Steve Klett | Senior Developer
NetValue Technology
0