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Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397

Place an order for one customer and bill another

edited Dec 27, 2018 1:10PM in Accounting / ERP 7 comments

We have a case where the sales order is placed by customer A, but the invoice needs to be sent to a different party, an intermediary. The intermediary is responsible for the debt. We could set the intermediary up as the billing address for customer A, but then the receivables amount would still sit on customer A, customer A will show up in aging reports, statements and so on, while it is actually the intermediary that owe us money. That seems a bit risky from an auditing point of view.

So in short, we want to place the order for one customer and designate another customer (or other entity) as the paying party. Does anyone have an idea on how to accomplish this?

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