Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Intelligent Payment Automation, powered by BILL (formerly Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.
The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.
For more information, visit this thread.
Payment Receipt with Warranties
We are an appliance sales and service organization and we are trying to figure out how to handle the following transaction. Any help would be appreciated.
We visit a customer who is under warranty. We perform the service (which includes parts). We then file this with the relevant warranty service for claim. We receive payment for the labor portion of the warranty.
THe issue is that we also order and are billed for the parts. However, when the warranty is processed, the warranty compay pays our vendor directly for the part. We need to track the parts as they are part of inventory, but are struggling to figure out how to do this when we get "paid" for the warranty. We will have a credit issued to the parts vendor for our account.