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Is there a way to override "Refund in Advance of Return"?
We have Refund in Advance of Return enabled, as we occassionally immediately (partially or fully) refund a customer. However, 99% of the time we wait to receive the return prior to issuing a refund. This makes tracking in NS difficult, as we have concurrent NS reminders to receive RA and refund RA. Is there a way to disable Refund in Advance of Return, but be able to easily override it for the 1% of those rare circumstances?
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