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getting inactive bank accounts to stop showing up in customer pmt drop-downs

edited Jan 22, 2010 7:05PM in Accounting / ERP 2 comments

I have made our recently closed bank account inactive, but for some reason it is still appearing as an option in the drop down menu when I accept customer payments. Accounting employees inadvertantly are putting customer money in an inactive account if they are not careful.
Does anyone have any ideas of how to end this? I have tried everything!! Thanks, Beth

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