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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
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Suppress shipping field for SaaS sales orders?
Hi,
We bill customers periodically for software as a service (SaaS). Here's how: we email a custom sales order form to customers. Then we bill (as a cash sale) in 24 hours (but don't email that). From the customer's perspective, the sales order is the bill.
Customers who have selected a preferred shipping method see a shipping line with a $0 amount on their bill. This looks amateurish because we're just billing them for software - so of course the shipping is $0.
Is there any way to completely suppress the display of the shipping field on custom sales orders?
Thanks,
Dave
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