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Non-posting transactions in closed periods
Hello,
I have two non-posting transactions in closed periods, few years back which I discovered recently as I reconcile A/R accounts.
One is deposit application transaction and one is customer refund; both have been processed showing correct customer balance yet no GL posting resulting my A/R reconciliation out of balance.
I have contacted NetSuite customer service and the rep has checked our replica account on her end; there is no way around it but to reopen the period and delete those non-posting transactions to have those invoices revert back to open status again.
And after that, I can just make adjustments on the current period for the correponding transactions.
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