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Refunding without card number
Apologies, this is a copy of an earlier message that I was going to add a comment to, but can't because it's now closed.
We use CyberSource as our payment processer, and each transaction has a p/n reference number which is stored on the transaction record.
For customers who don't wish to store their details with us (Guests) we don't store the card number on their customer record - it simply exists only on the transaction.
So, if we do a Cash Refund, this works fine, as the card details are carried forward However, if we need to refund a Credit Memo - this no longer carries the card number with it, only the p/n ref.
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