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How to process vendor refunds without bill credit

edited Feb 18, 2016 2:07PM in Accounting / ERP 2 comments

I'm an trying to figure out how to properly record a vendor refund without having to process a bill credit. I don't see any option in Netsuite for this.

Scenario 1: File shipping claim with Carrier. We win the claim and they mail us a claim check instead of issuing a bill credit. How do we enter the claim check into the system?

Scenario 2: Place purchase order with a vendor. Item comes in and is then shipped to our customer. Customer notices concealed non-shipping related damage. We ask vendor to give us $100.00 to help save the sale with the customer. Vendor sends us a check for $100. We refund the cash sale $100. What is best practice for entering the $100 vendor check that was mailed to us?

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