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Read on for the latest updates including:
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• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
How to process vendor refunds without bill credit
I'm an trying to figure out how to properly record a vendor refund without having to process a bill credit. I don't see any option in Netsuite for this.
Scenario 1: File shipping claim with Carrier. We win the claim and they mail us a claim check instead of issuing a bill credit. How do we enter the claim check into the system?
Scenario 2: Place purchase order with a vendor. Item comes in and is then shipped to our customer. Customer notices concealed non-shipping related damage. We ask vendor to give us $100.00 to help save the sale with the customer. Vendor sends us a check for $100. We refund the cash sale $100. What is best practice for entering the $100 vendor check that was mailed to us?
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