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Credit Memo - How to Change Debit account
Currently our credit memos are debiting our Retail Sales account, which is the default income account in our Netsuite setup. They credit A/R account.
We want the credit memos to debit a Returns / Refunds Income account that is separate from the Retail Sales account. I was unable to find any setting that let me specify a different account for credit memos to debit by default. It might be one of the accounts under Accounting Preferences > Items/Transactions, but I could not find any documentation that clearly stated which one to use.
Does anyone know how to force all credit memos to a different income account?
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