Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Customer Deposit - Cannot Update Credit Card Approved and Charge Credit Card fields
Hello,
I noticed today that if there is already a Customer Deposit created, and I try to edit it, the Credit Card Approved and Charge Credit Card checkboxes are disabled. This happens even if I create a Customer Deposit without a payment method, save it, then edit it. Those fields are still disabled, even after selecting a credit card payment method. I'm not sure if this is new behavior, but I know I have been able to change it before.
I have also noticed this on Cash Sales and Customer Payment records. It also seems to be happening on my test account as well.
0