Discussions
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Store credit process
looking for advice on this scenario:
1. Customer places order on Shopify and order gets imported into NS. Order is then fulfilled and cash sale is generated since order was paid in full in shopify
2. Customer called and was not happy with one of the products. They are plants so there is no returning them.
3. We give the customer 100% store credit to use on their next order.
4. Customer calls in to place another order and use the store credit.
5. How do we do this? When creating the new order it does not show any credit they have on their account to deduct the total price of the sale order?