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Customer Credit (for customer service -not return)
I am at a loss for how to do these 2 customer credit entries:
I have a customer who we gave a partial credit back for an item (that was not returned, so not returned to inventory)
How do I record this as a customer credit without having to link it to an item (as if the item was returned).
Also in another situation there is a customer credit that I now would like to zero out, without deleting the transaction history (they have lost their credit, but would still like to have a record in system that it was given out). Is there a way to do this through a journal or other means?
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