Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Manual Credit Hold not working - sub customers
Our customers are all parent-child. ie: we have several thousand customers but they are all sub customers of only four or five parents. We accept payment through the parents.
What we need to do is to place a fews sub customers on credit hold without affecting the other sub customers of that parent. Has anyone found a way to do this? It seems manually placing a sub customer on credit hold does not work at all since all billing and payment is done via its parent.
Thanks in advance.
0