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Manual Credit Hold not working - sub customers
Our customers are all parent-child. ie: we have several thousand customers but they are all sub customers of only four or five parents. We accept payment through the parents.
What we need to do is to place a fews sub customers on credit hold without affecting the other sub customers of that parent. Has anyone found a way to do this? It seems manually placing a sub customer on credit hold does not work at all since all billing and payment is done via its parent.
Thanks in advance.
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