Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Customer Discounts....
Is there a simple way to establish a customer percentage discount? For example Customer 12345 XYZ is set to get a 10% discount on all orders which pops in automatically whenever the customer orders
We are aware of the following:
1. Price Level Discounts
2. Promotional Discounts
Number one is cumbersome but can be deployed if necessary(that is what we used to do)
Number two requires the customer and the sales rep to remember it every time. There appears to be no way to set a customer based default promotional discount.
Ideally this is the situation that we would want to happen:
Customer 12345 XYZ has a 5% discount with a single order between $X amount and $X amount and a 10% discount with a single order between $X and $X, these would kick in on the sales order automatically with no entry other than the items for the sales rep to enter.