Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Agency Sales
We act as an agent for a third party to sell their products. We sell to our customers at full RRP and collect the money which we pass straight through to the supplier. The supplier invoices the customer and pays us a commission. What is the best way to manage this?
We need to be able to raise a sales order in order to track the sale however we will not fulfill or invoice it. The items are set up as drop ship so they generate the PO automatically however it does not get received or billed. We can just close the SO and PO manually however wondering if anyone has any ideas for a more streamlined way to manage it.
Tagged:
0