Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Getting client data from a customer record.
I have a script that is sending an email based on a change in a customer record. One of the criteria for sending the email is that one of the clients attached to the customer record is assigned the main point of contact (custom field - custentit30). The email address of that client is also the address that the email is going to be sent to.
I am having an issue with my function and am not sure that what I want to do is possible.
Below is the function that looks for the main POC
function isPOC(str) { if (nlapiGetFieldValue('custentity30') == 'Main POC') { var pocEmail = nlapiGetRecordId(); return true; } } 0